Startup Definitions

Made in ATL by Landon Howell

The jargon of the innovation economy.When a VC in SF asks about the CAC and DAU of your MVP, you’ll know WTH they’re talking about.

471 definitions as of September 2024

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

TermDefinition
A/B TestingA method of comparing two versions of something to determine which one performs better.
AARRR or AAARRR (The Pirate Metric)A startup success model that combines awareness, acquisition, activation, retention, referrals, and revenue.
Above The Fold (ATF)The part of a website visible before scrolling, often where important news stories are published.
Absolute AdvantageProducing a good with fewer inputs.
Accelerated VestingFaster vesting of stock options, allowing individuals to receive benefits earlier.
AcceleratorA program that provides startups with mentorship, education, and resources, often in exchange for equity.
AccessibilityThe design and development of products usable by all people, including those with disabilities.
Accredited InvestorAn individual legally qualified to invest in a business venture.
Accrual BasisAn accounting method that reports income when earned and expenses when incurred.
Accrued InterestInterest accumulated on a debt or asset since the last payment.
Acqui-hireThe acquisition of a company primarily for its talent rather than its products or services.
AcquisitionTaking a controlling interest (50% or more) in a company.
Acquisition (Customer)The process of gaining new customers through marketing and sales strategies.
Actionable MetricData linking actions to results, enabling decision-making.
ActivationThe process of encouraging users to take a specific action that demonstrates engagement or commitment.
Active BuyerA customer whose most recent purchase was within the last 12 months.
Active UsersThe number of users engaging with a product or platform.
Ad RankThe position of a pay-per-click ad on a search engine results page, based on various factors.
Adjacent InnovationLeveraging the core business and value proposition of an organization in a new market space.
Advertising to Sales RatioMeasures advertising effectiveness by comparing ad spend to sales increase.
AdvisorAn experienced entrepreneur who provides guidance and support, most often through compensation and equity, to help founders grow their businesses.
Advisor AgreementA document outlining an advisor’s commitment to a company, sometimes granting equity.
Advisory BoardA group of external advisors providing strategic advice.
Affiliate MarketingA performance-based marketing strategy where businesses reward affiliates for driving traffic or sales.
AgileA flexible and iterative approach to project management and software development.
Alligator ArmsUnwillingness to reach beyond one's comfort zone.
Alpha TestControlled internal testing of a pre-production model to detect flaws.
Always Be Closing (ABC)A sales strategy focused on constantly seeking new customers and cutting through small talk.
AmortizationThe scheduled process of gradually paying off a debt.
Analogy ThinkingApplying learnings from adjacent categories or market spaces for new solutions.
Analysis ParalysisThe state of being unable to make a decision due to having too much data.
AnalyticsThe use of math, statistics, predictive modeling, and machine learning to find patterns and insights in data.
Angel FundA group of angel investors coordinating in the investment process.
Angel InvestorAn individual who provides capital to a startup, often in the early stages, in exchange for equity.
Angel RoundA funding round aimed at attracting angel investors.
AngelsIndividual investors who provide capital and expertise to early-stage startups.
Annual Contract Value (ACV)The average annualized revenue per customer contract (excluding any one-time fees).
Anti-Dilution AgreementA legal agreement ensuring an investor's shares are not diluted by future investments.
API (Application Programming Interface)A set of rules and protocols that allow different software applications to communicate.
AttributionThe identification of points in the customer journey that contribute to a conversion.
Average Order Volume (AOV)Measures the size of each product order.
Average Revenue Per User (ARPU)How much you earn for each customer you have, calculated by dividing total revenue by the number of customers.

B

TermDefinition
B CorporationA for-profit business dedicated to addressing social and environmental issues.
B2B (Business-to-Business)Transactions between businesses, such as between a manufacturer and a wholesaler.
B2C (Business-to-Consumer)Transactions between businesses and individual consumers.
BacklinkA link from one website to another.
Bayesian StatisticProbability calculated by combining prior knowledge with accumulated experience.
Behavioral TargetingA marketing method that targets customers based on their previous online behavior.
BenchmarkA metric used by a company to gauge success.
Beta ReleaseA pre-release version of a product that is closer to completion, released to a wider audience for testing.
Beta TestExternal testing of a near-complete product by a limited number of customers to find flaws.
Blue ChipA large, established, and successful company.
Board of DirectorsA group elected by shareholders to oversee the management of a company.
BoilerplateAn organization’s standard description used repetitively, often in emails.
Boiling the OceanDescribes an idea that is too broad or trying to achieve too much.
BookingsA contract between a company and a customer for a product or service.
BootstrappingFunding a startup with personal savings or revenue without external investment.
Bottom LineComparison of net income versus net expenses, resulting in net profit.
BounceA single-page visit to a website where the user leaves without interacting with the page.
Bounce RateThe percentage of visitors who navigate away from a website after viewing only one page.
Brand ActivationIntegrating all communication streams to activate consumers and generate brand recognition.
Brand ArchitectureThe "family tree" of a company’s brands and their relationships.
Brand EquityThe value of a brand, based on consumer perception and loyalty.
Brand ExperienceA brand’s reputation as perceived by an individual.
Brand ExtensionLaunching a new product in a new market under an established brand.
Brand IdentityThe intended customer perception of a brand, shaped by name, logo, practices, and communication style.
Brand ImageThe associations customers have with a brand.
Brand LicensingAllowing a manufacturer to produce and sell products under a brand name for a percentage of sales profit.
Brand NarrativeThe story of a brand’s ideas, origins, and experiences as they relate to customers.
Brand PersonalityAttributing human traits to a brand to achieve differentiation and authenticity.
Brand StrategyThe details of how a brand intends to appeal to its target audience.
Break-Even PointThe amount of revenue needed to cover all operating costs.
Breakthrough InnovationSubstantial improvements built upon new enabling technologies and/or business models.
Bridge FinancingShort-term financing expected to be repaid quickly.
Bridge LoanA short-term loan that helps a startup access money in between rounds of funding.
Build-Measure-LearnA feedback loop used to continually research and improve a product.
BurnThe rate at which a company is spending its capital, often used to evaluate runway and sustainability.
Burn RateThe rate at which a startup spends its cash reserves before generating positive cash flow.
Business Model CanvasA map that helps companies design, develop, pivot, and plan their course.
Business PlanA document describing how a company will reach its goals.
Buy-and-Sell AgreementA document specifying what will happen if a co-owner of a company leaves.
BuyoutA common exit strategy that involves the purchase of a controlling stake in a company.

C

TermDefinition
C CorporationA basic corporation legally viewed as a separate entity from its owners.
CAC PaybackThe time it takes for a company to recoup the cost of acquiring a customer.
Call-to-Action (CTA)Text or image urging users to take action, such as signing up or attending an event.
Cap TableA table showing the ownership stakes and equity distribution among the founders, investors, employees, and other stakeholders of a company.
CapitalCash, goods, and assets at one’s disposal.
Capital Expenditures (CapEx)Items purchased by a company with the expectation of future benefits.
Capital GainThe difference between the purchase price and selling price of an asset.
Capital Under ManagementThe amount of capital available for venture capital investment.
Capitalization TableA table showing the ownership stakes and equity distribution in a company.
Capped NotesInvestment rounds where a cap is placed on a company’s valuation.
Carried Interest or "Carry"The portion of investment gains fund managers receive without contributing their own capital.
Cash BasisAccounting that reports revenue and expenditures when payments are made, suitable for startups.
Cash FlowNet cash moving in and out of a business, indicating liquidity and solvency.
CashflowThe movement of money in and out of a business, including income, expenses, investments, and financing.
Challenger BrainstormA brainstorming method where assumptions are listed and challenged.
Chicken and Egg DilemmaA situation where users are needed to create content to attract more users.
ChurnThe rate at which customers leave or stop using a product or service.
Churn RateThe percentage of customers who stop using a product during a given time period.
Click-Through Rate (CTR)The ratio of users who click on a specific link to the number of total users who view the page, email, or advertisement.
Client/CustomersThe direct beneficiaries of a product or service.
Cliff (Vesting Cliff)A specific point in time when a significant portion of vesting accelerates.
Cliff VestingGranting all long-term benefits, stock options, or retirement funds at a single point in time.
ClosingThe final stage in the investment process where legal documents are signed.
Closing RateSales effectiveness measured by the number of proposals per sale.
Co-founderA joint founder sharing equity in a company.
Co-founder AgreementAn agreement detailing the nature, function, and equity split of a company.
Co-Working SpaceAn office shared by employees from different companies, often used by startups to reduce costs.
CohortA customer group unified by a specific trend or factor.
Cohort AnalysisIdentifying trends by breaking up users into experimental groups.
Competitive AdvantageUnique attributes or capabilities that give a business an edge over its competitors.
Competitive AnalysisIdentifying competitors and evaluating their strategies to determine their strengths and weaknesses relative to one's own product or service.
Competitive MatrixA tool comparing one’s product to a competitor's.
Competitor’s AdvantageThe strengths or advantages that a competitor has over your business.
CompilersTools that translate high-level programming code into machine language or intermediate code.
Concierge Minimum Viable Product (CMVP)A manual service simulating the steps users would take with the final product.
ConcurrencyThe ability to perform multiple computations or processes simultaneously.
ConstraintsLimitations outside the control of a project team.
Consumer GoodsProducts intended for everyday use by the general public.
Consumer ProductsProducts designed and marketed for individual consumers.
Content MarketingA strategic marketing approach focused on creating and distributing valuable, relevant content to attract a clearly defined audience.
Conversion FunnelThe journey from discovering a product to becoming a customer.
Conversion RateThe percentage of visitors to a website that complete a desired goal.
Conversion Rate Optimization (CRO)Improving a landing page or website to drive traffic and retain users.
Convertible Debt/EquityInvestments turning into equity at a future valuation point.
Cost of Goods Sold (COGS)The expense of producing goods sold by a company.
Cost Per Action (CPA) MarketingOnline advertising strategy where payment is based on results.
Cost Per Thousand (CPM)Standard measurement of ad costs per 1,000 impressions.
Cost StructureAnalyzing business expenses versus necessity.
Cottage BusinessStartups that work best at a small scale, often operated from home.
Creative IntelligenceFraming problems in new ways to reach creative solutions.
CreditAn accounting entry that decreases assets or increases liability.
Cross-ElasticityConsumer behavior proving which products are substitutes.
Cross-SellingSelling an additional product or service to an existing customer.
CrowdfundingA form of funding where a company sources capital from a wide range of investors and clients.
Current Assets (CA)Assets to be used within one year.
Current LiabilitiesDebts payable within one year.
Customer ArchetypeA “typical customer” profile for a company’s target audience.
Customer Acquisition Cost (CAC)The total cost associated with acquiring a new customer, including marketing, sales, and other related expenses.
Customer DevelopmentA systematic process of building and understanding customer relationships.
Customer DiscoveryThe process of identifying and understanding the needs and problems of customers.
Customer Journey MappingA visual representation of every experience a customer has with a business.
Customer Life CycleThe steps a customer goes through when using a product.
Customer Lifetime Value (CLV)A prediction of the net profit attributed to the entire future relationship with a customer.
Customer Relations Management (CRM)Practices to analyze customer interactions and improve business relations.
Customer RetentionStrategies and tactics businesses use to encourage customers to continue using or buying their products and services.
Customer SegmentationDividing a customer base into groups of individuals that are similar in specific ways.

D

TermDefinition
Data MiningQuerying large data sets for precise analysis.
Data-Driven MarketingUsing data and analytics to guide marketing strategies and make more informed decisions.
DAU (Daily Active Users)The number of unique users who engage with a product within a 24-hour period.
Deal FlowThe steady stream of potential investment opportunities evaluated by venture capitalists.
Deal RoomA central location for investment pitches and negotiations.
DebtLoans that must be repaid over time.
Debt FinancingRaising money by selling bonds or notes to be repurchased with interest.
DecacornA startup company valued at over $10 billion.
DeepnessMeasuring the potential value an idea can deliver.
DeliverableA tangible outcome produced by a project, either internal or external.
Demand GenerationThe focus on targeted marketing programs to drive awareness and interest in a company's products or services.
DeploymentIntroducing a new activity, procedure, or program to an organization.
Design ThinkingCreative problem-solving by immersing in customer experience and analyzing interactions.
DilutionThe process by which founders lose equity ownership.
Direct MarketingAdvertising featuring physical items to communicate product information and create a lasting impression.
Disclosure DocumentsDocuments prepared for prospective investors detailing an investment or acquisition.
DiscoverabilityHow people will learn about a product.
DisruptionCreating a new market that displaces existing ones.
DogfoodingUsing one's own product to demonstrate confidence in it.
DragonA startup that raises $1 billion in a single round of funding.
Drip CampaignA marketing method involving repeated actions and ads to attract customers.
Drip MarketingA communication strategy that sends, or "drips," a pre-written set of messages to customers or prospects over time.
Due DiligenceAn investor’s analysis of a company or product before investment.

E

TermDefinition
E-CommerceAny transaction involving the transfer of information online.
Early AdoptersThe first customers to buy and use a new product, often considered key to a product's success.
Early StageThe earliest phase of a startup, often pre-valuation.
EcopreneurAn entrepreneur focused on environmentally friendly products.
EcosystemThe network of organizations, resources, and support systems that drive the startup community.
ElasticWhen a small price change leads to a large demand change.
Elevator PitchA brief, persuasive speech to spark interest in what your organization does.
Email MarketingThe use of email to promote products or services and develop relationships with potential customers.
EmbargoAn agreement to delay the publication of a story by a press agency.
Employment TermsLegal document detailing employment requirements and benefits.
End-UserThe final consumer or user of a product or service.
Entrepreneur in Residence (EIR)An experienced entrepreneur advising a venture capital firm.
EquityOwnership in a company, measured in stock or other units.
Equity CrowdfundingRaising capital by offering shares of your company to the general public through an online platform.
Equity FinancingRaising money by selling ownership stakes in a company.
Equity GrantsStock or equity rewards given to key employees.
Escape VelocityA company's momentum as it grows revenue and becomes self-sustaining without additional financing.
EvangelistsPassionate users of a product, brand, or cause who spread positive word-of-mouth and build a community.
EVG (Earlyvangelists)Highly potential customers who are early adopters and promoters of a new product.
ExitThe process of selling or merging the company to provide a financial return to the founders and investors.
Exit StrategyA planned approach to selling ownership in a company to investors or another company.
Exploding OfferAn investment offer retracted if not accepted within a short time.

F

TermDefinition
Failing ForwardLearning from failures to build a more successful product.
Financial ModelAn abstract, often quantitative, representation of a real financial situation.
Finder's FeePayment to a third-party for introducing a company to investors.
First Mover AdvantageThe advantage gained by being the first company in a market space.
First RefusalA clause requiring founders to offer shares to existing investors before selling to third parties.
Fixed Assets (FA)Long-term assets benefiting a company for over a year.
Fixed CostsCosts that do not change with sales volume.
ForecastingPlanning tool that uses past data to predict future trends.
FounderEntrepreneurs who start a venture.
FreemiumA pricing strategy where basic services are provided for free with the option to purchase additional premium features or content.
Full-RatchetAn anti-dilution provision protecting investors from extreme equity dilution.

G

TermDefinition
GamificationAdding game elements to non-game services to increase engagement.
General LedgerA complete record of all financial transactions of a company.
GeotargetingDelivering content or advertisements to a user based on their geographic location.
Go-to-Market (GTM)A company's plan to gain market share and grow.
Golden HandcuffsBenefits or payments designed to prevent an employee from leaving.
Golden ParachuteLarge compensation for the dismissal of an executive, usually after a takeover.
GreenfieldA market area with no prior constraints or attempts at solutions.
Gross MarginPercentage of revenue retained after production costs.
Gross ProfitRevenue minus the cost of production, support, and delivery.
Ground FloorThe earliest stage of a startup.
Growth HackerAn employee who creates rapid, viral growth.
Growth HackingA creative and experimental approach to marketing that focuses on rapid growth using unconventional tactics.
Guerrilla MarketingAn unconventional marketing strategy that aims to achieve maximum results from minimal resources.

H

TermDefinition
HAU (Hourly Active Users)The number of unique users who engage with a product within a one-hour period.
HeatmapA graphical representation of data where values are depicted by color, often used to analyze where users have clicked on a webpage.
HectocornA company valued at over $100 billion.
Herd MentalityFollowing a leader without independent thought.
Hockey StickA rapid upward growth trend.
Hockey Stick GrowthA growth pattern that resembles a hockey stick, where a period of slow or stagnant growth is followed by a sudden and rapid increase.
Hyper-PersonalizationUsing data to provide more personalized and targeted products, services, or content to customers.

I

TermDefinition
IdeationThe creative process of generating, developing, and communicating ideas.
ImpressionsMetric for the number of users generated by an advertisement.
In-App PurchasesSales from current users within an application.
Inbound MarketingA marketing approach that focuses on attracting customers through valuable and relevant content.
IncorporationLegally forming a company.
IncubatorAn organization that helps startups grow by providing workspace, resources, and mentorship.
Indication of Interest (IoI)A potential customer showing interest in a product.
InelasticWhen a price change does not significantly affect demand.
Influencer MarketingA form of social media marketing involving endorsements and product placements from influencers.
Initial Public Offering (IPO)The process of offering shares of a private company to the public in a new stock issuance.
Integrative ThinkingProblem-solving by defining the relationship between variables and determining causality.
Intellectual Property (IP)Legal ownership of ideas or concepts, considered intangible assets.
IntrapreneurPracticing entrepreneurship within a large company.
Investor Rights Agreement (IRA)A legal document protecting investor interests during investment.
IterationThe repeated process of testing, learning, and improving a product or service through incremental changes.

J

TermDefinition
Joint VentureA business arrangement where two or more parties agree to pool resources for a specific goal.

K

TermDefinition
Key EmployeeA co-founder or early employee crucial to a company’s success, often rewarded with equity.
Key Performance Indicators (KPI)Metrics tracked to measure progress or success.
KPI (Key Performance Indicator)A specific and measurable metric used to track and evaluate the success of a particular business objective, activity, or initiative.

L

TermDefinition
LaggardsA market segment hesitant to adopt new products.
Landing PageA standalone web page created specifically for a marketing or advertising campaign, where a visitor "lands" after clicking on a link in an email or ad.
Late MajorityThe last major customer segment to adopt a product.
Late StageA startup with a viable product and business model that has been in existence for a noteworthy period.
Lead GenerationThe process of attracting potential customers and capturing interest.
Lead InvestorThe principal provider of capital in an investment syndicate.
LeadsProspective customers who have provided their contact information.
Leaky BucketAn analogy explaining how products lose customers.
Lean StartupA methodology for developing businesses and products that emphasizes rapid iteration and customer feedback.
Letter of Intent (LOI)A business document outlining deal terms between two companies.
Leveraged BuyoutBuying out remaining shares of a company using debt to achieve ownership.
LiabilitiesDebts and financial obligations of a company.
LiabilityThe state of being legally responsible for something.
LicensingGranting permission to manufacture a product in exchange for payment.
Lifestyle BusinessA profitable company that will never grow into a large enterprise.
Limited Liability Company (LLC)A company structure preventing members from being held personally liable for company debts.
Limited Liability Partnership (LLP)A partnership allowing limited liability to mitigate risks.
Limited Partner (LP)An investor with little control over management, in exchange for fewer restrictions on liquidation.
LiquidationTurning securities into cash, often as part of an exit strategy.
Liquidation PreferenceThe right to receive a specific monetary value in exchange for equity if a company dissolves.
Liquidity EventAn event allowing venture capital firms to realize gains or losses by liquidating equity.
Long Term LiabilitiesDebts payable over a period exceeding one year.
Loss Leader PricingA strategy where a product is sold at a price below its market cost to attract customers who will purchase other higher-margin products.
LTV (Lifetime Value)The total revenue that a company expects to earn from a customer over the entire duration of their relationship.

M

TermDefinition
Market PenetrationThe extent to which a product is recognized and bought by customers in a particular market.
Market SegmentationDividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors.
Marketing StrategyA plan for promoting products or services to reach target consumers.
MAU (Monthly Active Users)The number of unique users who engage with a product within a 30-day period.
MentorAn experienced entrepreneur who provides guidance and support to help founders grow their businesses.
Mobile MarketingMulti-channel online marketing technique focused on reaching a specific audience on their smartphones, tablets, or other mobile devices.
MVP (Minimum Viable Product)A version of a product with just enough features to satisfy early adopters and gather feedback for further development.

N

TermDefinition
Net PromoterCustomers likely to recommend a product to others.
Net Promoter Score (NPS)A measure of customer loyalty, calculated by asking customers how likely they are to recommend a company's product or service.
Net SalesSales after deducting returns, damaged, and missing products.
Network EffectThe positive impact of user contributions on a product.
North Star Metric (NSM)A single key metric that drives a startup's long-term growth by reflecting the core value delivered to customers.

O

TermDefinition
Omnichannel MarketingA multi-channel approach to sales that seeks to provide customers with a seamless shopping experience.
OnboardReaching out to new customers to establish brand loyalty.
OnboardingAcquiring necessary knowledge and skills to become effective members of a company.
Open RatePercentage of successfully delivered emails that were opened.
Operating MarginRatio measuring pricing strategy and operational efficiency.
Outbound MarketingTraditional marketing methods that push messages to a broad audience, often using channels such as advertising, direct mail, telemarketing, and trade shows.
OverhangWhen investor liquidation preferences exceed the company’s current value.

P

TermDefinition
PaaS (Platform as a Service)A cloud computing service that provides a platform for developers to build, run, and manage applications without worrying about underlying infrastructure.
Pages Per VisitAverage number of pages viewed per visit, indicating user engagement.
Paper PrototypeUsability testing with a manual, early-stage version of an interface.
Pay Per Click (PPC)Internet advertising model where payment is based on ad clicks.
Pay-Per-Click (PPC)An online advertising model where advertisers pay a fee each time one of their ads is clicked.
PersonaFictional representations of ideal customers to guide product design.
Pipeline ValueThe value of all sales opportunities in a sales funnel.
PitchA presentation where a startup founder explains their business idea to potential investors.
Pitch DeckA brief presentation that provides an overview of your business plan, including the market opportunity, product, and financials.
Pitch Deck or DeckA presentation used by startups to pitch their business idea, plan, and potential to investors.
PivotA significant change in a startup's business model, product, or target market, often in response to feedback or changing market conditions.
PositioningDifferentiating a company from its competitors.
Positioning StatementA detailed expression of how a brand, company, or product meets customer needs.
Post-Money ValuationThe valuation of a company after receiving external investment or financing, including the value of the new capital.
Pre-AcceleratorA program offering advice to companies not yet in an accelerator.
Pre-Emptive RightA clause allowing investors to maintain equity percentage after restructuring.
Pre-Money ValuationThe valuation of a company before receiving external investment or financing.
Pre-SalesSelling a product before it has been produced or finalized.
Pre-Seed FundingInitial funding to help take an idea from concept to product development.
Preferred StockStock with a fixed dividend that takes priority over other forms of stock.
Present ValueThe current value of a future sum of money.
Press ReleaseA public announcement sent to media about company developments.
Price PointSuggested retail price designed to be competitive.
Price to Sales RatioRatio comparing market capitalization to revenue.
Primary Domain NameThe first domain name mapped to a hosting account.
PrincipalThe original sum invested.
Private EquityInvestments in private companies not publicly traded.
Pro-RataDivision of stocks or equity based on equal proportions.
Product-Market Fit (PMF)The extent to which a product meets market demand.
Production EnvironmentThe setting where a product is used by customers regularly.
Profit and Loss (P&L)Financial statement summarizing revenue, expenses, and profit over a period.
Project TeamIndividuals assigned to work on a specific project.
Promissory NoteA legal document detailing the amount of debt owed and repayment plan.
PrototypeAn early-stage product testing the scalability of a concept.
Purchase FunnelSteps an individual goes through before deciding to use a product and become a customer.
Purchase PretzelA complex model of customer decision-making, similar to the Purchase Funnel.

Q

TermDefinition
Qualifying OpportunitiesDetermining if a lead has characteristics classifying them as a target market member.
Quality Assurance (QA)Ensuring a product meets required specifications and customer expectations.

R

TermDefinition
Ramen ProfitableA company profitable enough to cover basic living expenses of employees.
RecapitalizationReorganizing a company’s capital structure by changing the mix of equity and debt.
Recurring RevenueRevenue streams that are consistent and repeat over time, excluding one-time fees.
Referral MarketingSpreading product information via existing customers, often incentivized.
Registered UsersThe number of users registered for a product or service.
ReleaseA functional product sent to customers.
RepositioningA marketing strategy to reshape a product’s purpose or image.
Request for Proposal (RFP)A bidding solicitation announcing available funding for a project.
RequirementsDescriptions of the qualities and specifications a product must meet.
Response BiasBiases that can undermine self-reported and survey data.
Responsive DesignA website design strategy focused on usability across all platforms.
RetargetingMarketing where previous users are shown ads for the product on other sites.
RetentionThe ability to keep customers engaged and continuing to use a product or service over time.
Retention CurveA graphical representation of the rate at which customers continue to engage with a product or service over time.
Retention RateThe percentage of customers a company retains over a specific time period, excluding new customers.
Return on Investment (ROI)A measure of the profitability of an investment, calculated as net profit divided by the cost of the investment.
RevenueThe total income generated by a business from its sales, services, or other activities.
Risk ToleranceThe amount of risk an investor is willing to accept.
RoadmapA strategic plan outlining steps to achieve goals or complete a project.
Run RateA financial projection based on current performance, often used to estimate future revenue or expenses.
RunwayThe amount of time a startup has before it must either achieve profitability or secure additional financing.

S

TermDefinition
S CorporationA corporation allowing limited liability protection and direct flow-through of profits and losses.
SaaS (Software as a Service)A software licensing model where users access software over the internet, typically through a subscription.
Sales Cycle TimeAverage number of days a potential customer spends in the sales funnel.
Sales DraftA summary document indicating a credit card purchase.
Sales FunnelA step-by-step process that allows you to bring your potential customer one step closer to your offer and a buying decision through a series of marketing actions.
Sales Funnel LeakagePotential customers eliminated from the sales funnel at different stages.
Sales MixRatio of different product types sold by a company.
Sales Mix VarianceDifference between actual and expected sales quantities per customer.
Sales PipelineSteps from initial contact to closing a sale.
Sales to Cash Flow RatioRatio comparing product sales to overall cash flow.
SAM (Serviceable Available Market)How big is the market that you could reach now?
SandboxAn environment for experimentation without consequences for failure.
ScalabilityThe ability of a startup to grow and handle increased demand efficiently without a proportional increase in costs or resources.
ScaleableA company maintaining or improving profit margins as sales increase.
Scheduled VestingThe timeline by which an employee gains access to equity.
ScopeThe boundaries and extent of a project.
ScrumAn iterative product development method with self-directed teams.
Search Engine Marketing (SEM)Marketing focused on purchasing prominent ads on search engine results pages.
Secondary Public OfferingA company offering stock for sale to the public after an IPO.
Secondary PurchasePurchasing stock from a shareholder instead of the company.
Secret SauceThe unique factor giving a company or product a competitive advantage.
SecuritiesAll types of equity or debt.
SeedAn early stage of venture capital funding that provides capital to startups to prove their concept, build a prototype, or launch their product.
Seed FundingEarly-stage funding to help a startup grow, typically provided by angel investors or venture capitalists.
Seed RoundThe first official equity funding stage. It typically represents the first official money that a business venture or enterprise raises.
Seed StageEarly startup phase requiring seed funds to gain customer insights.
SEO (Search Engine Optimization)The practice of optimizing a website or online content to improve its visibility in search engine results.
Series A, B, C, D, E, F+Different rounds of venture capital funding for startups as they grow and scale.
Series AOften considered the first significant round of business financing, Series A is used to optimize products/services and market fit.
Series BThis round is about taking businesses to the next level, past the development stage. Companies that have gone through the seed and Series A phases have developed significant traction and are looking to scale.
Series CAt this stage, companies are looking to scale quickly and effectively. Series C funding is used to scale operations, entering into new markets, preparing for an acquisition, or preparing for an IPO.
Series DRaised by successful companies to expand, acquire businesses, or prepare for an IPO. Focuses on scaling further and solidifying market position.
Series EPursued for additional capital to meet growth targets, improve market position, or achieve profitability. Supports further expansion or overcoming challenges.
Series FIndicates preparation for an IPO or facing significant challenges. Focuses on maintaining growth momentum and achieving long-term goals.
Serviceable Available Market (SAM)The possible market targeted by a product within reach.
Session LengthThe amount of time individuals spend on a site.
Share ConsentLegal clause requiring investor consent for a business to sell shares.
SitemapXML file listing all URLs for a website to aid search engines.
Social Media MonitoringUsing social media channels to gauge attitudes and collect public perception data.
Social ProofA psychological phenomenon where people assume the actions of others in an attempt to reflect correct behavior.
Soft SellAdvertising and sales with subtle language and suggestions.
Software as a Service (SaaS)Software hosted virtually and accessed over the internet.
SolopreneurAn entrepreneur who works alone, running their business single-handedly.
SOM (Serviceable Obtainable Market)What is the market you can reach with your current resources?
SoonicornA startup with high growth potential, nearing Unicorn status.
SpecificationsThe exact customer needs a product must meet to be considered successful.
SprintA set period for achieving milestones and completing work for review.
StackThe set of technologies, programming languages, frameworks, and tools used to build and run a software application or system.
StakeholderA person or group with an interest or concern in a company.
StartupA company in its early development stage with the aim of seeking, developing, and validating a scalable business model.
Statutory VotingVoting method where board members receive one vote per share they own.
Stealth ModeA startup operating in secrecy.
Steps to RevenueA roadmap detailing steps a company must take to begin generating revenue.
StickinessUser retention rate.
Stock OptionsThe right to buy or sell stock at a set price during a specific period.
StockholderIndividuals or entities owning stock in a corporation.
Story PointA measurement used by scrum teams to gauge the effort required to achieve a goal.
Strategic InvestorsInvestors adding value through industry ties or experience.
Subdomain NameA second website with unique content under a primary domain name.
Subscription ModelPayment model requiring a regular monthly or yearly charge to use a product.
Sweat EquityThe value added to a business or project through human effort, hard work, and expertise, often in lieu of or in addition to financial compensation.
SWOT AnalysisAnalysis of Strengths, Weaknesses, Opportunities, and Threats within an organization.
SyndicationVenture capital practice of multiple investors funding a company.
SynthesisCombining different elements into a unified whole.

T

TermDefinition
Tag-Along RightsClause allowing existing investors to sell shares to a buyer if a founder decides to sell.
TAM (Total Addressable Market)How big is the largest market?
Target MarketThe specific group of potential customers that a product or service is designed to reach.
Target Market ProfileAttributes of a target population intended to be buyers of a product.
Technical RequirementsSpecific technical properties a product must fulfill.
TentpoleA project whose success supports other similar projects.
Term SheetA document that outlines the key terms and conditions of an investment, often used as a basis for negotiating and formalizing a deal between investors and a startup.
The ChasmA metaphorical gap in the technology adoption lifecycle that represents the challenge of moving from early adopters to the early majority.
The One Metric That Matters (OMTM)A focused, single-metric approach to measure success.
Total Available Market (TAM)All existing market demand for a product.
TractabilityMeasurement of how difficult it is to launch a functional version 1.0.
TractionThe momentum and progress that a startup has achieved in the market.
Trade SecretProtected information within a company that derives value from exclusivity.
Trend NamingAnalyzing social trends before choosing a name for a startup.

U

TermDefinition
Uncapped NotesFunding practice protecting founders without guaranteeing specific equity per dollar invested.
UnderwriterAn investment bank obligated to take securities into their books if the vested company fails.
UnicornA startup that has reached a valuation of $1 billion or more.
Uniform Commercial Code (UCC)A standardized set of business laws regulating financial contracts.
Unique Value Proposition (UVP)A clear statement describing the benefit and problem-solving nature of a product.
Unit EconomicsRevenue and costs associated with a business model expressed per unit.
Unqualified ProspectsPotential clients not previously vetted.
UsabilityThe ease with which users can learn, use, and navigate a product or service.
User AcquisitionThe process of gaining new users or customers.
User EngagementThe extent to which customers interact with a product.
User Experience (UX)The overall experience and satisfaction that users have when interacting with a product or service.
User Interface (UI)The visual and interactive components of a software application or website that users see and interact with.

V

TermDefinition
ValidationThe process of testing and confirming that a business idea, product, or service meets the needs and wants of a target market.
ValuationThe process of determining a company’s value.
Value PropositionThe unique value that a product or service provides to customers.
Vanity MetricsMetrics that boost self-confidence without actionable implications.
VaporwareA product advertised as sold while still in the prototype phase.
Variable CostsCosts that change in proportion to the level of production or sales.
VC (Venture Capitalist)An investor who provides capital to startups or small businesses that have potential for long-term growth.
VendorA supplier needed to create a product.
VentureAn endeavor involving risk and reward.
Venture CapitalA form of private equity financing that provides capital to startups and emerging companies with high growth potential.
Venture CapitalistAn investor who provides capital to startups with high growth potential in exchange for equity.
Version ControlThe management of changes to documents, programs, and other information stored as computer files.
Vertical Search EngineA search engine focusing on a specific industry or topic.
VestingThe process of earning rights to stock or other forms of compensation over time.
Viral CoefficientThe number of new users generated by each existing user.
Viral Cycle TimeThe time it takes for a user to invite another user to try a product.
Viral LoopA cycle in which users are incentivized to share a product, creating exponential growth.
Viral MarketingA marketing strategy that relies on individuals sharing a message or product, often through social media.
Voting RightThe right of shareholders to vote on corporate matters.

W

TermDefinition
WantrepreneurA person who aspires to be an entrepreneur but has not yet taken the steps to launch a business.
WarrantA security that gives the holder the right to purchase stock at a specific price before expiration.
WasteHuman activity that brings no value.
Waterfall MethodologyA sequential design process, often used in software development, where progress flows downwards.
Website PageviewsThe number of times a web page is viewed by visitors.
Weekly Active Users (WAU)The number of users who engage with a product within a week.
White LabelA product made by one company but rebranded by another company to appear as their own.
WidenessThe potential user base of a product.
WidgetA small application with specific functionality that can be installed and executed within a webpage.
WireframeA visual guide that represents the skeletal framework of a website.
WireframingThe process of creating a visual blueprint or schematic for a website or application.
Wizard of Oz Minimum Viable Product (WOOMVP)A product that appears automated but is manually operated behind the scenes.
Word of Mouth MarketingA marketing method that relies on casual social interactions to promote a product.

Y

TermDefinition
Yak ShavingA task that seems irrelevant but is necessary to achieve a larger goal.

Z

TermDefinition
Zone of InsolvencyThe state where a company is close to not being able to meet its financial obligations.

Carefully curated and somewhat edited by Landon Howell in Atlanta Georgia USA.

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